TeamViewer Remote provides attended support and unattended access to computers and other supported devices. Its commercial subscriptions distinguish users, connection channels and managed-device allowances; these are different capacity measures. This profile covers the Remote product rather than assuming that the wider TeamViewer ONE, Tensor or remote-management portfolio is included. A support team should specify how many technicians work simultaneously and which device types they need to control. Learn more about TeamViewer Remote
Who should take a closer look?IT teams choosing a commercial remote-support subscription against a defined technician and device estate
Capabilities to explore
- ✓Attended remote support
- ✓Unattended device access
- ✓Cross-platform remote connections
Paid commercial plans; personal free accessFree access is for personal, non-commercial use. Business trials are temporary; commercial remote access and support require the appropriate paid licence.
AnyDesk is remote-desktop software for interactive assistance, unattended access and remote work. Commercial plans separate licensed users, simultaneous connections and managed endpoints, so a large user allowance alone does not show how much support can happen at once. Cloud and on-premises deployment are distinct commercial choices. Review the retained plan against actual technician overlap, permissions and supported devices rather than treating a download as a business licence. Learn more about AnyDesk
Who should take a closer look?Businesses that need remote control with explicit connection capacity and deployment choices
Capabilities to explore
- ✓Interactive remote sessions
- ✓Unattended access
- ✓File transfer
Paid commercial plans; personal free accessAnyDesk Free is personal and non-commercial only. Work-related device access and paid support require a commercial licence; a business trial is not a permanent free plan.
RustDesk is an open-source remote-desktop client with self-hostable connection infrastructure. RustDesk Server OSS is the free community server; Server Pro is a commercial, proprietary server with additional administration and identity capabilities. Self-hosting gives the operating team responsibility for deployment, updates, network exposure and recovery. Select the server edition alongside the client rather than assuming every management feature belongs to the open-source package. Learn more about RustDesk
Who should take a closer look?Technical teams prepared to operate remote-access infrastructure and choose between community and commercial management
Capabilities to explore
- ✓Remote-desktop client
- ✓Self-hosted ID and relay servers
- ✓Open-source community server
Free self-hosted community softwareThe client and RustDesk Server OSS are AGPL-licensed community software. Server Pro is a separate paid product; infrastructure and administration are not a hosted free service.
Chrome Remote Desktop is Google’s remote-access and screen-sharing service. It lets a user set up access to a computer or give temporary support through a sharing code, with a host component on the computer being accessed. A Google-based connection workflow is different from purchasing a managed technician platform. Before using it for organisational support, check the account policy, consent process and operating-system permissions needed for the actual machines. Learn more about Chrome Remote Desktop
Who should take a closer look?Individuals and small teams needing a simple Google-based computer-access workflow
Capabilities to explore
- ✓Remote access to configured computers
- ✓Temporary support-code sharing
- ✓Browser-based connection workflow
Free remote-access serviceGoogle provides Chrome Remote Desktop without a separate paid subscription tier on the product page. A configured host, appropriate Google access and network connectivity are still needed.
ConnectWise ScreenConnect is remote-access and support software for technicians and service providers. Its support plans distinguish concurrent technician capacity, sessions and unattended-access agents. Features such as Backstage, recording and remote command-line access depend on the selected package. This profile concerns ScreenConnect itself; a ConnectWise relationship does not establish that every PSA, RMM or security service is included in the support subscription. Learn more about ConnectWise ScreenConnect
Who should take a closer look?IT support organisations that want a technician-led remote-support tool with explicit concurrency rules
Capabilities to explore
- ✓Attended remote support
- ✓Unattended access agents
- ✓Remote file transfer
Paid remote-support plansThe current pricing page lists paid remote-support plans. A trial does not establish a permanent free commercial support entitlement.
LogMeIn Resolve, formerly GoTo Resolve, combines remote access and support with broader endpoint-management workflows. Its portfolio covers monitoring, ticketing, automation and mobile-device management, with capabilities varying by plan or add-on. A company buying occasional remote assistance has a different scope from an MSP managing customer fleets. Preserve the distinction between managed endpoints, agents and remote-support licences when preparing a quote. Learn more about LogMeIn Resolve
Who should take a closer look?IT teams evaluating remote assistance together with endpoint-management responsibilities
Capabilities to explore
- ✓Unattended remote access
- ✓Remote support workflows
- ✓Endpoint monitoring
Limited free RMM and accessResolve Free is advertised with limited RMM and remote-access functionality for up to five devices. A full-plan trial is temporary; paid remote-support and management capabilities need separate review.
No tools match those filters. Try a different name or remove the free-plan filter.
