What is ConnectWise ScreenConnect?
ConnectWise ScreenConnect is remote-access and support software for technicians and service providers. Its support plans distinguish concurrent technician capacity, sessions and unattended-access agents. Features such as Backstage, recording and remote command-line access depend on the selected package. This profile concerns ScreenConnect itself; a ConnectWise relationship does not establish that every PSA, RMM or security service is included in the support subscription.
Who is ConnectWise ScreenConnect for?
IT support organisations that want a technician-led remote-support tool with explicit concurrency rules
ConnectWise ScreenConnect features
The core capabilities to consider for your workflow.
- Attended remote support
- Unattended access agents
- Remote file transfer
- Plan-dependent Backstage access
- Plan-dependent session recording
ConnectWise ScreenConnect pricing
Paid remote-support plans
Compare the support plan using concurrent technicians, permitted sessions and unattended agents. Keep other ConnectWise products and optional services separately priced.
Calculate the cost of your quote →Free access & evaluation
The current pricing page lists paid remote-support plans. A trial does not establish a permanent free commercial support entitlement.
Before you choose ConnectWise ScreenConnect
Entry support plan has session and unattended-agent limits
Advanced background and recording features depend on tier
Concurrent technicians and endpoint access need separate scope checks
Explore ConnectWise ScreenConnect in more detail
Take a closer look at the decisions behind this product.
Compare access scope and support plans
Read the articleCompare ConnectWise ScreenConnect
Explore the individual profiles
ConnectWise ScreenConnect FAQs
Does ConnectWise ScreenConnect have a free plan?
The current pricing page lists paid remote-support plans. A trial does not establish a permanent free commercial support entitlement.
Who is ConnectWise ScreenConnect for?
IT support organisations that want a technician-led remote-support tool with explicit concurrency rules
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.