What is LogMeIn Resolve?
LogMeIn Resolve, formerly GoTo Resolve, combines remote access and support with broader endpoint-management workflows. Its portfolio covers monitoring, ticketing, automation and mobile-device management, with capabilities varying by plan or add-on. A company buying occasional remote assistance has a different scope from an MSP managing customer fleets. Preserve the distinction between managed endpoints, agents and remote-support licences when preparing a quote.
Who is LogMeIn Resolve for?
IT teams evaluating remote assistance together with endpoint-management responsibilities
LogMeIn Resolve features
The core capabilities to consider for your workflow.
- Unattended remote access
- Remote support workflows
- Endpoint monitoring
- Plan-dependent helpdesk and automation
- Plan-dependent mobile-device management
LogMeIn Resolve pricing
Limited free RMM and access
Quote the required IT or MSP plan, minimum managed endpoints, remote-support licences, MDM and other extensions. Do not infer full support functionality from the free RMM offer.
Calculate the cost of your quote →Free access & evaluation
Resolve Free is advertised with limited RMM and remote-access functionality for up to five devices. A full-plan trial is temporary; paid remote-support and management capabilities need separate review.
Before you choose LogMeIn Resolve
The former GoTo name appears in older documentation
Remote support, RMM and MDM have different tier boundaries
Paid plans can specify minimum endpoint commitments and add-ons
Explore LogMeIn Resolve in more detail
Take a closer look at the decisions behind this product.
Compare access scope and support plans
Read the articleCompare LogMeIn Resolve
Explore the individual profiles
LogMeIn Resolve FAQs
Does LogMeIn Resolve have a free plan?
Resolve Free is advertised with limited RMM and remote-access functionality for up to five devices. A full-plan trial is temporary; paid remote-support and management capabilities need separate review.
Who is LogMeIn Resolve for?
IT teams evaluating remote assistance together with endpoint-management responsibilities
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.