RingCentral RingEX combines business calling and team communication. Learn more about RingCentral RingEX
Who should take a closer look?Teams evaluating business phone & contact centres that need business phone system. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Business phone system
- ✓Team messaging
- ✓Video meetings
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Dialpad connects business conversations and contact centre workflows. Learn more about Dialpad
Who should take a closer look?Teams evaluating business phone & contact centres that need business calling. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Business calling
- ✓Contact centre tools
- ✓Conversation insights
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Nextiva coordinates business calls and customer communication. Learn more about Nextiva
Who should take a closer look?Teams evaluating business phone & contact centres that need business phone services. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Business phone services
- ✓Contact centre workflows
- ✓Customer communication
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Aircall connects customer calls with sales and support teams. Learn more about Aircall
Who should take a closer look?Teams evaluating business phone & contact centres that need cloud calling. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Cloud calling
- ✓Team call routing
- ✓CRM integrations
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
CloudTalk manages customer calls through a cloud phone platform. Learn more about CloudTalk
Who should take a closer look?Teams evaluating business phone & contact centres that need inbound calling. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Inbound calling
- ✓Call routing
- ✓Business tool integrations
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
JustCall coordinates calls and messaging for revenue and support teams. Learn more about JustCall
Who should take a closer look?Teams evaluating business phone & contact centres that need business calling. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Business calling
- ✓SMS workflows
- ✓CRM integrations
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Talkdesk coordinates contact centre interactions and service workflows. Learn more about Talkdesk
Who should take a closer look?Teams evaluating business phone & contact centres that need contact centre routing. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Contact centre routing
- ✓Agent workspaces
- ✓Customer interaction management
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Five9 operates cloud contact centre workflows. Learn more about Five9
Who should take a closer look?Teams evaluating business phone & contact centres that need omnichannel contact handling. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Omnichannel contact handling
- ✓Agent workspaces
- ✓Contact centre administration
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
GoTo Connect combines cloud calling and business communication. Learn more about GoTo Connect
Who should take a closer look?Teams evaluating business phone & contact centres that need cloud phone system. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Cloud phone system
- ✓Call routing
- ✓Unified communications
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Genesys Cloud CX manages customer interactions across voice and digital channels. Learn more about Genesys Cloud CX
Who should take a closer look?Teams evaluating business phone & contact centres that need omnichannel routing. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Omnichannel routing
- ✓Contact centre workspaces
- ✓Customer interaction reporting
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
NICE CXone coordinates contact centre operations and customer journeys. Learn more about NICE CXone
Who should take a closer look?Teams evaluating business phone & contact centres that need interaction routing. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Interaction routing
- ✓Agent workspaces
- ✓Customer journey orchestration
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Twilio Flex builds configurable contact centre experiences. Learn more about Twilio Flex
Who should take a closer look?Teams evaluating business phone & contact centres that need contact centre interfaces. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Contact centre interfaces
- ✓Omnichannel routing
- ✓Communications integration
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Plivo builds voice agents and programmable communication workflows. Learn more about Plivo
Who should take a closer look?Teams evaluating business phone & contact centres that need voice ai agents. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Voice AI agents
- ✓Programmable communications
- ✓Visual agent building
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Telnyx provides communications infrastructure for real-time applications and agents. Learn more about Telnyx
Who should take a closer look?Teams evaluating business phone & contact centres that need voice infrastructure. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Voice infrastructure
- ✓Real-time agent services
- ✓Inference infrastructure
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Sinch connects applications to messaging and voice services. Learn more about Sinch
Who should take a closer look?Teams evaluating business phone & contact centres that need messaging apis. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Messaging APIs
- ✓Voice APIs
- ✓Verification workflows
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Bandwidth connects enterprise applications to carrier communication services. Learn more about Bandwidth
Who should take a closer look?Teams evaluating business phone & contact centres that need voice apis. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Voice APIs
- ✓Messaging APIs
- ✓Emergency calling integrations
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Quo (formerly OpenPhone) combines business calls, texts and contacts in a shared workspace. Learn more about Quo
Who should take a closer look?Teams evaluating business phone & contact centres that need shared business numbers. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Shared business numbers
- ✓Team messaging
- ✓Call management
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Grasshopper provides virtual business phone numbers and calling workflows. Learn more about Grasshopper
Who should take a closer look?Teams evaluating business phone & contact centres that need business phone numbers. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Business phone numbers
- ✓Call forwarding
- ✓Business voicemail
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Ooma Office provides business telephony and call administration. Learn more about Ooma Office
Who should take a closer look?Teams evaluating business phone & contact centres that need business calling. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Business calling
- ✓Call routing
- ✓Phone administration
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
3CX runs business phone and contact centre communication. Learn more about 3CX
Who should take a closer look?Teams evaluating business phone & contact centres that need ip phone system. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓IP phone system
- ✓Call queues
- ✓Contact centre reporting
Check current plansReview current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
FusionPBX administers FreeSWITCH-based business telephone systems. Learn more about FusionPBX
Who should take a closer look?Teams evaluating business phone & contact centres that need pbx administration. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓PBX administration
- ✓Extension management
- ✓Call routing
Open-source softwareAn open-source software edition is available. Check its licence and distribution; hosting, administration, support and separately licensed extensions can still cost money.
FreeSWITCH provides a software engine for communications applications. Learn more about FreeSWITCH
Who should take a closer look?Teams evaluating business phone & contact centres that need voice communications engine. Confirm the intended workflow, deployment and required access before selecting a package.
Capabilities to explore
- ✓Voice communications engine
- ✓Telephony application support
- ✓Media processing
Open-source softwareAn open-source software edition is available. Check its licence and distribution; hosting, administration, support and separately licensed extensions can still cost money.
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