What is NICE CXone?
NICE CXone coordinates contact centre operations and customer journeys.
Who is NICE CXone for?
Teams evaluating business phone & contact centres that need interaction routing. Confirm the intended workflow, deployment and required access before selecting a package.
NICE CXone features
The core capabilities to consider for your workflow.
- Interaction routing
- Agent workspaces
- Customer journey orchestration
NICE CXone pricing
Check current plans
Confirm the exact product, deployment, users and capabilities in the current offer. Budget implementation, migration, integrations, support and connected services separately.
Calculate the cost of your quote →Free access & evaluation
Review current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Before you choose NICE CXone
Which countries, numbers, channels, devices and routing requirements must be supported?
Which seats, call usage, recording, messaging and connected carrier costs apply?
Explore related software
NICE CXone FAQs
Does NICE CXone have a free plan?
Review current free, trial and paid access with the vendor. A demonstration or limited trial does not establish an ongoing free production entitlement.
Who is NICE CXone for?
Teams evaluating business phone & contact centres that need interaction routing. Confirm the intended workflow, deployment and required access before selecting a package.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.