Freshsales
Sales CRM software for contacts, accounts, deals and communication, with paid workflow and sales-sequence features.
Compare products →Zoho CRM
What is Zoho CRM?
A sales CRM for leads, customer records, deals and activities, with paid automation, reporting and process tools.
Zoho CRM
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Zoho CRM ↗Who should take a closer look?
Small sales teams wanting a free three-user starting point and room to configure their sales process.
Explore the required features and plan before choosing.Alternatives to Zoho CRM
Less Annoying CRM
A CRM for small businesses combining contacts, pipelines, tasks, email logging and permissions in one subscription.
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Nutshell
Sales CRM with contact and deal work, tiered reporting and automation, plus optional marketing, communication and prospecting services.
Compare products →Compare Zoho CRM with alternatives
Explore the relevant plan and workflow differences before choosing your shortlist.
Zoho CRM features
Vendor-described capabilities; availability can depend on the plan.
- Lead, contact and deal records
- Tasks and follow-up reminders
- Mobile CRM apps
- Workflows and reporting with plan limits
- Paid forecasting and sales process tools
Zoho CRM pricing considerations
Free plan available
GBP annual-billing equivalents: Standard £12 and Professional £18 per user/month; monthly billing is £16 and £28 respectively. Local taxes, extras and the exact user role are separate.
An ongoing Free edition supports up to three users. Higher-tier trials are separate.
Calculate costs from your vendor quote →What to check before choosing
- Free supports three users; more sales users need a paid arrangement.
- Organization users and restricted team-user licences are different roles.
- Advanced process and governance features vary by edition.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Zoho CRM FAQs
Does Zoho CRM have a free plan?
An ongoing Free edition supports up to three users. Higher-tier trials are separate.
Who is Zoho CRM for?
Small sales teams wanting a free three-user starting point and room to configure their sales process.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.