Hiver Omni
Hiver Omni is a standalone customer-support workspace for shared email, live chat and self-service, with paid tiers for service levels, a customer portal and more advanced routing.
Read the comparison →Missive
What is Missive?
Missive combines shared and personal email with team conversations, assignments and tasks. Higher editions add workflow rules, integrations and reporting for teams that coordinate work in the inbox.
Missive
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Missive ↗Who should take a closer look?
Teams organising operational email and customer conversations in a shared workspace
Explore the required features and plan before choosing.Alternatives to Missive
Jira Service Management
Jira Service Management organises service requests, queues and operational incidents. Its current Cloud pricing is presented through Atlassian Service Collection, so a buying brief should identify the included applications and agent count.
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HelpCrunch
HelpCrunch brings website chat, a shared inbox and a knowledge base together with customer engagement tools. Teams can also manage email campaigns and add AI agent capacity to eligible packages.
Compare products →Compare Missive with alternatives
Explore the relevant plan and workflow differences before choosing your shortlist.
Missive features
Vendor-described capabilities; availability can depend on the plan.
- Shared and personal inboxes
- Internal conversation and collaborative replies
- Tasks, assignments and paid workflow rules
Missive pricing considerations
Paid plans / trial
Starter, Productive and Business charge per user with monthly or annual terms. Check AI credits or bring-your-own-key costs separately.
New teams receive a 30-day Productive trial, not a permanent free package.
Calculate costs from your vendor quote →What to check before choosing
- Starter supports up to five users; Productive supports up to 50.
- Rules, external integrations and API access require Productive or above.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Missive FAQs
Does Missive have a free plan?
New teams receive a 30-day Productive trial, not a permanent free package.
Who is Missive for?
Teams organising operational email and customer conversations in a shared workspace
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.