Missive
Missive combines shared and personal email with team conversations, assignments and tasks. Higher editions add workflow rules, integrations and reporting for teams that coordinate work in the inbox.
Read the comparison →Hiver Omni
What is Hiver Omni?
Hiver Omni is a standalone customer-support workspace for shared email, live chat and self-service, with paid tiers for service levels, a customer portal and more advanced routing.
Hiver Omni
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Hiver Omni ↗Who should take a closer look?
Support teams seeking a standalone omnichannel inbox rather than only a Gmail extension
Explore the required features and plan before choosing.Alternatives to Hiver Omni
Re:amaze
Re:amaze combines shared support email, chat, a knowledge base and ecommerce context. Teams can compare seat-priced editions with a smaller conversation-capped flat package.
Compare products →Jira Service Management
Jira Service Management organises service requests, queues and operational incidents. Its current Cloud pricing is presented through Atlassian Service Collection, so a buying brief should identify the included applications and agent count.
Compare products →Compare Hiver Omni with alternatives
Explore the relevant plan and workflow differences before choosing your shortlist.
Hiver Omni features
Vendor-described capabilities; availability can depend on the plan.
- Shared email inboxes and ticket ownership
- Live chat and self-service support
- Workflow rules and support reporting
Hiver Omni pricing considerations
Paid plans / trial
Growth, Pro and Elite charge per user with annual or monthly billing. Include seat increments, channel scope and voice add-ons in the quote.
Hiver Omni offers a seven-day Elite trial rather than an ongoing free Omni plan. It is distinct from Hiver in Gmail.
Calculate costs from your vendor quote →What to check before choosing
- Omni plans start at two seats; larger seat purchases follow published increments.
- Voice is an add-on, while service levels and API access start at Pro.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Hiver Omni FAQs
Does Hiver Omni have a free plan?
Hiver Omni offers a seven-day Elite trial rather than an ongoing free Omni plan. It is distinct from Hiver in Gmail.
Who is Hiver Omni for?
Support teams seeking a standalone omnichannel inbox rather than only a Gmail extension
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.