Zoho Desk
Customer support software organising email and web requests as tickets, with a help centre and additional channel and workflow capabilities by edition.
Compare products →Front
What is Front?
A shared inbox and customer operations platform with assignments, internal collaboration, ticketing and plan-specific channel and automation support.
Front
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Front ↗Who should take a closer look?
Support and operations teams coordinating customer conversations across people, workspaces and channels.
Explore the required features and plan before choosing.Alternatives to Front
LiveAgent
Customer service software connecting ticketing, live chat and a knowledge base, with call-centre and social support on higher plans.
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Freshservice
IT service management software for employee support, incidents and service requests, with higher editions adding broader IT operations workflows.
Compare products →Compare Front with alternatives
Explore the relevant plan and workflow differences before choosing your shortlist.
Front features
Vendor-described capabilities; availability can depend on the plan.
- Shared inbox and ticketing
- Internal comments and shared drafts
- Conversation assignments
- Workflow rules by plan
- Multi-channel service on Professional and above
Front pricing considerations
Paid plans / trial
Annual-billing USD rates are US$25 per Starter seat, US$65 per Professional seat and US$105 per Enterprise seat/month. Package capabilities differ; add-ons, services and applicable taxes are separate.
A 14-day Professional trial is offered; no continuing free production plan is listed.
Calculate costs from your vendor quote →What to check before choosing
- Starter supports one channel type and up to ten seats; Professional supports up to fifty seats.
- AI Autopilot, some AI assistance and native WhatsApp charges are separate from the base seat subscription.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Front FAQs
Does Front have a free plan?
A 14-day Professional trial is offered; no continuing free production plan is listed.
Who is Front for?
Support and operations teams coordinating customer conversations across people, workspaces and channels.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.