Tidio
Tidio combines human customer support with automated Flows and the Lyro AI agent. Buyers need to distinguish human billable conversations, automated visitor reach and AI conversation capacity.
View product profile →Freshchat
What is Freshchat?
Freshchat handles customer conversations in a shared inbox with chat widgets for websites and mobile applications. Paid packages extend channel coverage, reporting, routing and AI options.
Freshchat
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Freshchat ↗Who should take a closer look?
Teams starting with conversational support and later expanding channels.
Explore the required features and plan before choosing.Explore more help desk tools
Chatwoot
Chatwoot is a customer support platform with a shared conversation workspace. Cloud packages range from a small live-chat plan to broader channel, team and AI capabilities; a self-hosted project is also available.
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HappyFox Help Desk
Support ticketing and knowledge-base software with agent-based and alternative unlimited-agent pricing arrangements.
View product profile →Freshchat features
Vendor-described capabilities; availability can depend on the plan.
- Web and mobile chat widgets
- Shared inbox with email connection
- Channel routing and reporting on paid tiers
Freshchat pricing considerations
Free plan available
Growth, Pro and Enterprise use per-agent subscriptions. Quote AI sessions, temporary agents and connector activity separately.
A continuing Free plan is advertised for up to ten agents, including chat widgets, inbox and connected email.
Calculate costs from your vendor quote →What to check before choosing
- Free is limited to ten agents and does not establish paid channel or routing access.
- Freddy AI sessions and Copilot can be separate charges.
- Connector tasks, day passes and voice services need separate costing.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Freshchat FAQs
Does Freshchat have a free plan?
A continuing Free plan is advertised for up to ten agents, including chat widgets, inbox and connected email.
Who is Freshchat for?
Teams starting with conversational support and later expanding channels.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.