HappyFox Help Desk
Support ticketing and knowledge-base software with agent-based and alternative unlimited-agent pricing arrangements.
View product profile →Chatwoot
What is Chatwoot?
Chatwoot is a customer support platform with a shared conversation workspace. Cloud packages range from a small live-chat plan to broader channel, team and AI capabilities; a self-hosted project is also available.
Chatwoot
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Chatwoot ↗Who should take a closer look?
Teams choosing between a hosted support inbox and operating their own deployment.
Explore the required features and plan before choosing.Explore more help desk tools
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View product profile →Chatwoot features
Vendor-described capabilities; availability can depend on the plan.
- Shared customer conversation workspace
- Live chat and paid omnichannel support
- Help centre and Captain AI on eligible tiers
Chatwoot pricing considerations
Free plan available
Cloud paid plans use per-agent fees with Captain AI credit allowances; extra AI credits and fair-use conditions remain relevant.
Cloud Hacker is free within its limits. Self-hosted edition capabilities and operating costs need a separate deployment review.
Calculate costs from your vendor quote →What to check before choosing
- Cloud Hacker has two agents, five hundred monthly conversations and thirty-day retention.
- The free cloud tier excludes help centre, automation rules and Captain AI.
- Cloud data is hosted in the United States; verify requirements before selection.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Chatwoot FAQs
Does Chatwoot have a free plan?
Cloud Hacker is free within its limits. Self-hosted edition capabilities and operating costs need a separate deployment review.
Who is Chatwoot for?
Teams choosing between a hosted support inbox and operating their own deployment.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.