SOFTWARE BUYING DECISIONS

Bigin vs OnePageCRM:
pipeline capacity and daily sales follow-ups.

Bigin and OnePageCRM compared for solo free access, record capacity, next actions and paid email requirements.

START WITH YOUR BUYING BRIEF

Choose around your work.
Check the retained plan.

Bigin offers a constrained free pipeline for a solo user and edition-based capacity as a team grows. OnePageCRM is a paid sales tool built around the next customer action, with uncapped contact and deal records. Choose the organising workflow first, then check record definitions, pipeline requirements and the mailbox connection your sellers need.

Seven differences that change the shortlist

Bigin vs OnePageCRM: plan and workflow boundaries
Buying questionBiginOnePageCRM
Starting approachTeam pipelines, contacts and activitiesNext actions, reminders and a sales pipeline
Ongoing free CRMOne user, 500 records, one pipelineNo; 21-day paid-product trial
Record growthOrganisation-wide edition allowancesUnlimited contacts and deals on every paid plan
Pipeline growthEdition-based team-pipeline capacityProfessional: one; higher plans add more
Routine organisationDeal stages and workflow rulesAction Stream and Next Actions
Email requirementEmail integration starts with paid ExpressIMAP/SMTP requires Business or Max
Quote inputsSeats, records, pipelines and automationSeats, email connection and required edition

Four worked buying briefs

These are hypothetical scenarios with explicit assumptions. They do not establish equal capabilities, measured usability or a negotiated price.

Four hypothetical buying briefs; capacity checks do not measure product performance
Buying briefBiginOnePageCRM
Solo consultant with 300 total recordsCheck whether the records fit the 500-record organisation allowance.Choose a paid edition after the trial.
Two sellers and 300 total recordsTwo users exceed Free’s one-user limit.Price two seats on the appropriate edition.
A pipeline with 70,000 total recordsExpress’s 50,000-record limit is insufficient; evaluate a larger edition.Record count is uncapped; select by workflow and access needs.
A non-Google mailbox connected by IMAPConfirm the exact supported mailbox connection and edition.Business and Max explicitly include IMAP/SMTP.

Solo consultant with 300 total records

Can there be ongoing free use?

Bigin: Check whether the records fit the 500-record organisation allowance.

OnePageCRM: Choose a paid edition after the trial.

Count all included record types rather than only customer names.

Two sellers and 300 total records

Does the solo plan still fit?

Bigin: Two users exceed Free’s one-user limit.

OnePageCRM: Price two seats on the appropriate edition.

Low record volume does not remove a seat restriction.

A pipeline with 70,000 total records

What selects the edition?

Bigin: Express’s 50,000-record limit is insufficient; evaluate a larger edition.

OnePageCRM: Record count is uncapped; select by workflow and access needs.

Clean duplicates and specify retained history before migrating.

A non-Google mailbox connected by IMAP

What needs direct confirmation?

Bigin: Confirm the exact supported mailbox connection and edition.

OnePageCRM: Business and Max explicitly include IMAP/SMTP.

Run reply logging and account-disconnection tests using a permitted mailbox.

Follow one opportunity through a missed action

Build a sample contact, opportunity and dated next step. Make the date overdue and ask a second person to explain who should act. The most valuable view is the one the team will actually review each morning.

Check what happens when a seller goes on leave. Reassign ownership and verify that the next activity remains visible rather than being buried in email or a private note.

Count the database before buying

Export a sample with people, organisations, opportunities and activities. Write down how each product counts those objects. An organisation-wide record limit cannot be compared directly with a count of people alone.

Test the import, duplicate handling and a second export. Preserve record relationships and important dates. Include email history, attachments and any migration work in the purchase brief.

Questions before you choose

Is either CRM free for a team?

Bigin Free is limited to one user. OnePageCRM offers a trial rather than an ongoing free CRM. Price the actual number of editing users.

Is Bigin the same product as Zoho CRM?

No. Bigin is a separate pipeline-focused product with its own editions and allowances. Evaluate its package independently.

Which is better for daily follow-ups?

OnePageCRM explicitly centres its workflow on next actions; Bigin organises work around pipelines and activities. Use an overdue opportunity and an owner handover to decide which your team will maintain.

Keep the assumptions with the figures

Use the date, billing cycle, units and limits with each example. Check current account terms before purchasing. Unverified prices and model costs stay unpriced.

Download the buying examples as JSON ↓

Share the comparison

Use these examples when discussing the shortlist with your team.