{
  "id": "bigin-vs-onepagecrm",
  "ids": [
    "bigin",
    "onepagecrm"
  ],
  "title": "Bigin vs OnePageCRM: pipeline capacity and daily sales follow-ups",
  "kicker": "SOFTWARE BUYING DECISIONS",
  "heading": "Bigin vs OnePageCRM:<br>pipeline capacity and daily sales follow-ups.",
  "deck": "Bigin and OnePageCRM compared for solo free access, record capacity, next actions and paid email requirements.",
  "description": "Bigin and OnePageCRM compared for solo free access, record capacity, next actions and paid email requirements.",
  "answerHeading": "Choose around your work.<br>Check the retained plan.",
  "answer": "Bigin offers a constrained free pipeline for a solo user and edition-based capacity as a team grows. OnePageCRM is a paid sales tool built around the next customer action, with uncapped contact and deal records. Choose the organising workflow first, then check record definitions, pipeline requirements and the mailbox connection your sellers need.",
  "researchTag": "Bigin / OnePageCRM",
  "researchLimit": "Illustrative buying briefs and capacity calculations; no measured product usability or performance ranking.",
  "checkedAt": "2026-10-14",
  "type": "workflow-buying",
  "rows": [
    [
      "Starting approach",
      "Team pipelines, contacts and activities",
      "Next actions, reminders and a sales pipeline"
    ],
    [
      "Ongoing free CRM",
      "One user, 500 records, one pipeline",
      "No; 21-day paid-product trial"
    ],
    [
      "Record growth",
      "Organisation-wide edition allowances",
      "Unlimited contacts and deals on every paid plan"
    ],
    [
      "Pipeline growth",
      "Edition-based team-pipeline capacity",
      "Professional: one; higher plans add more"
    ],
    [
      "Routine organisation",
      "Deal stages and workflow rules",
      "Action Stream and Next Actions"
    ],
    [
      "Email requirement",
      "Email integration starts with paid Express",
      "IMAP/SMTP requires Business or Max"
    ],
    [
      "Quote inputs",
      "Seats, records, pipelines and automation",
      "Seats, email connection and required edition"
    ]
  ],
  "scenarios": [
    {
      "name": "Solo consultant with 300 total records",
      "question": "Can there be ongoing free use?",
      "left": "Check whether the records fit the 500-record organisation allowance.",
      "right": "Choose a paid edition after the trial.",
      "note": "Count all included record types rather than only customer names."
    },
    {
      "name": "Two sellers and 300 total records",
      "question": "Does the solo plan still fit?",
      "left": "Two users exceed Free’s one-user limit.",
      "right": "Price two seats on the appropriate edition.",
      "note": "Low record volume does not remove a seat restriction."
    },
    {
      "name": "A pipeline with 70,000 total records",
      "question": "What selects the edition?",
      "left": "Express’s 50,000-record limit is insufficient; evaluate a larger edition.",
      "right": "Record count is uncapped; select by workflow and access needs.",
      "note": "Clean duplicates and specify retained history before migrating."
    },
    {
      "name": "A non-Google mailbox connected by IMAP",
      "question": "What needs direct confirmation?",
      "left": "Confirm the exact supported mailbox connection and edition.",
      "right": "Business and Max explicitly include IMAP/SMTP.",
      "note": "Run reply logging and account-disconnection tests using a permitted mailbox."
    }
  ],
  "exampleTable": {
    "caption": "Four hypothetical buying briefs; capacity checks do not measure product performance",
    "headers": [
      "Buying brief",
      "Bigin",
      "OnePageCRM"
    ],
    "rows": [
      [
        "Solo consultant with 300 total records",
        "Check whether the records fit the 500-record organisation allowance.",
        "Choose a paid edition after the trial."
      ],
      [
        "Two sellers and 300 total records",
        "Two users exceed Free’s one-user limit.",
        "Price two seats on the appropriate edition."
      ],
      [
        "A pipeline with 70,000 total records",
        "Express’s 50,000-record limit is insufficient; evaluate a larger edition.",
        "Record count is uncapped; select by workflow and access needs."
      ],
      [
        "A non-Google mailbox connected by IMAP",
        "Confirm the exact supported mailbox connection and edition.",
        "Business and Max explicitly include IMAP/SMTP."
      ]
    ]
  },
  "sections": [
    {
      "id": "follow-up",
      "navLabel": "Follow one opportunity through a missed action",
      "title": "Follow one opportunity through a missed action",
      "paragraphs": [
        "Build a sample contact, opportunity and dated next step. Make the date overdue and ask a second person to explain who should act. The most valuable view is the one the team will actually review each morning.",
        "Check what happens when a seller goes on leave. Reassign ownership and verify that the next activity remains visible rather than being buried in email or a private note."
      ]
    },
    {
      "id": "migration",
      "navLabel": "Count the database before buying",
      "title": "Count the database before buying",
      "paragraphs": [
        "Export a sample with people, organisations, opportunities and activities. Write down how each product counts those objects. An organisation-wide record limit cannot be compared directly with a count of people alone.",
        "Test the import, duplicate handling and a second export. Preserve record relationships and important dates. Include email history, attachments and any migration work in the purchase brief."
      ]
    }
  ],
  "faqs": [
    {
      "question": "Is either CRM free for a team?",
      "answer": "Bigin Free is limited to one user. OnePageCRM offers a trial rather than an ongoing free CRM. Price the actual number of editing users."
    },
    {
      "question": "Is Bigin the same product as Zoho CRM?",
      "answer": "No. Bigin is a separate pipeline-focused product with its own editions and allowances. Evaluate its package independently."
    },
    {
      "question": "Which is better for daily follow-ups?",
      "answer": "OnePageCRM explicitly centres its workflow on next actions; Bigin organises work around pipelines and activities. Use an overdue opportunity and an owner handover to decide which your team will maintain."
    }
  ],
  "sources": [
    {
      "url": "https://www.bigin.com/help/feature-availability.html",
      "facts": "Edition record, user and pipeline allowances."
    },
    {
      "url": "https://www.bigin.com/articles/faqs-about-bigin.html",
      "facts": "Free capacity, paid email integration and automation scope."
    },
    {
      "url": "https://www.onepagecrm.com/crm-pricing/",
      "facts": "Next-action workflow, unlimited records, trial, pipelines and mailbox feature scope."
    }
  ],
  "relatedLinks": [
    {
      "path": "/categories/crm/",
      "title": "Explore crm software"
    },
    {
      "path": "/guides/crm-for-small-business/",
      "title": "Plan your software evaluation"
    }
  ],
  "datasetDescription": "Bigin and OnePageCRM compared for solo free access, record capacity, next actions and paid email requirements. Includes seven workflow differences and four illustrative buying briefs with package qualifications."
}