HelpCrunch
HelpCrunch brings website chat, a shared inbox and a knowledge base together with customer engagement tools. Teams can also manage email campaigns and add AI agent capacity to eligible packages.
Read the comparison →Tidio
What is Tidio?
Tidio combines human customer support with automated Flows and the Lyro AI agent. Buyers need to distinguish human billable conversations, automated visitor reach and AI conversation capacity.
Tidio
Explore the official product
See the vendor’s current capabilities, product information and plan details.
Visit Tidio ↗Who should take a closer look?
Website or store operators evaluating a combined chat and AI support process.
Explore the required features and plan before choosing.Alternatives to Tidio
Compare Tidio with alternatives
Explore the relevant plan and workflow differences before choosing your shortlist.
Tidio features
Vendor-described capabilities; availability can depend on the plan.
- Live chat and ticket handling
- Flows for visitor automation
- Lyro AI agent with human handover
Tidio pricing considerations
Free plan available
Paid platform plans and AI capacity are separate buying dimensions. Model support workload and retained features before quoting a monthly total.
The seven-day trial falls back to a limited Free plan unless upgraded. Do not treat trial-only premium functions or one-off Lyro access as permanent free capacity.
Calculate costs from your vendor quote →What to check before choosing
- Human conversations, Flows reach and Lyro activity use different limits.
- The listed fifty Lyro conversations are one-off evaluation access, not a recurring monthly allocation.
- Multi-site widgets share settings unless a different arrangement is agreed.
Test the same sample work, confirm your required plan and check how to export your data before committing.
Tidio FAQs
Does Tidio have a free plan?
The seven-day trial falls back to a limited Free plan unless upgraded. Do not treat trial-only premium functions or one-off Lyro access as permanent free capacity.
Who is Tidio for?
Website or store operators evaluating a combined chat and AI support process.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.