Datadog combines infrastructure monitoring, application tracing, logs and other operational products in a managed platform. Teams can correlate telemetry across services and investigate a release or incident through shared tags and dashboards. Its commercial catalogue uses several billing units, so the scope of an infrastructure subscription should not be mistaken for an all-inclusive observability contract.
Datadog
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New Relic is a managed observability platform covering application performance, infrastructure, logs and digital experiences. Application instrumentation exposes transactions, errors and database activity for investigation. Its free edition and paid access models distinguish ingested data from user permissions or compute-based access, so the people who need full diagnostic access belong in the buying brief.