CRM software

WhatsApp Business

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01 / Overview

What is WhatsApp Business?

WhatsApp Business provides business messaging tools for customer conversations.

Who is WhatsApp Business for?

Teams evaluating software that provides business messaging tools for customer conversations. Check business profiles and customer messaging against the actual workflow, deployment and access requirements.

02 / Capabilities

WhatsApp Business features

The core capabilities to consider for your workflow.

  • Business profiles
  • Customer messaging
  • Product catalogues
03 / Plans & costs

WhatsApp Business pricing

Plan availability

Check current app or service plans

Check the current app licence or subscription, supported devices, account requirements and usage limits. Separate the included features from premium functionality, storage or connected services.

Calculate the cost of your quote →

Free access & evaluation

Check current free allowances, trial eligibility and paid access for the exact product and deployment. A temporary credit or trial does not establish ongoing free production use.

04 / Buying checklist

Before you choose WhatsApp Business

  • Can you import and deduplicate your existing contacts?

  • Which automations and reports are included in the plan?

  • This listing covers the WhatsApp Business app. Business Platform API access, provider fees and messaging rules require a separate assessment.

05 / Related software

Explore related software

06 / Questions answered

WhatsApp Business FAQs

Does WhatsApp Business have a free plan?

Check current free allowances, trial eligibility and paid access for the exact product and deployment. A temporary credit or trial does not establish ongoing free production use.

Who is WhatsApp Business for?

Teams evaluating software that provides business messaging tools for customer conversations. Check business profiles and customer messaging against the actual workflow, deployment and access requirements.

What should I compare before buying?

Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.