What is SAP Enterprise Service Management?
SAP Enterprise Service Management coordinates cross-functional service enquiries and case workflows.
Who is SAP Enterprise Service Management for?
Teams evaluating inquiry management and case management. Assess service insights alongside the team’s data, permissions and deployment requirements.
SAP Enterprise Service Management features
The core capabilities to consider for your workflow.
- Inquiry management
- Case management
- Service insights
SAP Enterprise Service Management pricing
Check product licensing
Request current licensing for the exact product, deployment and usage scope. Confirm required platform subscriptions, optional modules, implementation and support separately; no unverified price is quoted here.
Calculate the cost of your quote →Free access & evaluation
Confirm current trial eligibility, academic access and any included allowances for this specific product. A trial or access to another product in the vendor’s portfolio does not establish a permanent free production plan.
Before you choose SAP Enterprise Service Management
Confirm business function coverage, the deployment model and any separately licensed HR-specific offering.
Explore related software
SAP Enterprise Service Management FAQs
Does SAP Enterprise Service Management have a free plan?
Confirm current trial eligibility, academic access and any included allowances for this specific product. A trial or access to another product in the vendor’s portfolio does not establish a permanent free production plan.
Who is SAP Enterprise Service Management for?
Teams evaluating inquiry management and case management. Assess service insights alongside the team’s data, permissions and deployment requirements.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.