IT Service & Asset Management

OpenText Service Management

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01 / Overview

What is OpenText Service Management?

OpenText Service Management coordinates IT and enterprise service workflows with configuration data.

Who is OpenText Service Management for?

Teams evaluating it service workflows and configuration database. Assess codeless configuration alongside the team’s data, permissions and deployment requirements.

02 / Capabilities

OpenText Service Management features

The core capabilities to consider for your workflow.

  • IT service workflows
  • Configuration database
  • Codeless configuration
03 / Plans & costs

OpenText Service Management pricing

Plan availability

Check product licensing

Request current licensing for the exact product, deployment and usage scope. Confirm required platform subscriptions, optional modules, implementation and support separately; no unverified price is quoted here.

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Free access & evaluation

Confirm current trial eligibility, academic access and any included allowances for this specific product. A trial or access to another product in the vendor’s portfolio does not establish a permanent free production plan.

04 / Buying checklist

Before you choose OpenText Service Management

  • Confirm the chosen deployment and which ITSM, enterprise service and AI components are included.

05 / Related software

Explore related software

06 / Questions answered

OpenText Service Management FAQs

Does OpenText Service Management have a free plan?

Confirm current trial eligibility, academic access and any included allowances for this specific product. A trial or access to another product in the vendor’s portfolio does not establish a permanent free production plan.

Who is OpenText Service Management for?

Teams evaluating it service workflows and configuration database. Assess codeless configuration alongside the team’s data, permissions and deployment requirements.

What should I compare before buying?

Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.