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Dynamics 365 Field Service

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01 / Overview

What is Dynamics 365 Field Service?

Dynamics 365 Field Service coordinates field-service operations with scheduling and service-delivery workflows for mobile teams.

Who is Dynamics 365 Field Service for?

Teams responsible for customer and field service that need field-service management and want to evaluate the complete delivery, access and cost requirements.

02 / Capabilities

Dynamics 365 Field Service features

The core capabilities to consider for your workflow.

  • Field-service management
  • Service scheduling
  • Mobile service workflows
03 / Plans & costs

Dynamics 365 Field Service pricing

Plan availability

Check current plans

Confirm the required edition, users, modules and usage in the current offer. Include implementation, integrations and ongoing support in the full buying scope.

Calculate the cost of your quote →

Free access & evaluation

Review the current free, trial and paid access options with the vendor. A trial or demonstration does not establish an ongoing free production entitlement.

04 / Buying checklist

Before you choose Dynamics 365 Field Service

  • Define intake channels, assignment, scheduling, escalation and customer-information handovers.

  • Check agent or worker licensing, channel entitlements and connected telephony or messaging costs.

05 / Related software

Explore related software

06 / Questions answered

Dynamics 365 Field Service FAQs

Does Dynamics 365 Field Service have a free plan?

Review the current free, trial and paid access options with the vendor. A trial or demonstration does not establish an ongoing free production entitlement.

Who is Dynamics 365 Field Service for?

Teams responsible for customer and field service that need field-service management and want to evaluate the complete delivery, access and cost requirements.

What should I compare before buying?

Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.