ArcGIS Experience Builder vs ArcGIS StoryMaps
Experience Builder suits a configurable map-based application. StoryMaps suits a narrative that explains geographic information with text and multimedia. Define whether the audience should operate an application or follow a story before choosing the authoring tool.
Which option fits the requirement?
Experience Builder suits a configurable map-based application. StoryMaps suits a narrative that explains geographic information with text and multimedia. Define whether the audience should operate an application or follow a story before choosing the authoring tool.
Seven differences that change the shortlist
| Buying question | ArcGIS Experience Builder | ArcGIS StoryMaps |
|---|---|---|
| Output model | Configurable web application | Map-based narrative or presentation |
| Authoring approach | Visual layouts and widgets | Compose maps, text and multimedia |
| Data context | Connected ArcGIS maps and data | Geographic context with narrative content |
| Interaction focus | Custom layouts and multi-widget experiences | Explaining a topic through a story |
| Platform boundary | Eligible ArcGIS platform and user access | ArcGIS content, access and publication settings |
| Evaluation focus | Responsive layouts, widgets and data interactions | Narrative clarity, accessibility and map permissions |
| Cost components | Eligible access, data hosting, services and custom work | Eligible access, content creation and connected services |
Four worked buying briefs
These are hypothetical scenarios with explicit assumptions. They do not establish equal capabilities, measured usability or a negotiated price.
| Requirement | Proposed exercise | Accept when |
|---|---|---|
| Audience task | Build one copied view that answers a specific visitor question. | The intended audience can complete the task using the available interaction. |
| Mobile layout | Read the app and operate its essential controls on a narrow screen. | Content, controls and data remain understandable and usable. |
| Sharing permissions | Open the published test content as an anonymous and an authorised user. | Apps and underlying layers follow the documented access policy. |
| Content update | Change one authorised sample record and inspect the published view. | The update and ownership process is documented and repeatable. |
Audience task
Can the team build one copied view that answers a specific visitor question?
ArcGIS Experience Builder: With ArcGIS Experience Builder, build one copied view that answers a specific visitor question.
ArcGIS StoryMaps: With ArcGIS StoryMaps, build one copied view that answers a specific visitor question.
The intended audience can complete the task using the available interaction.
Mobile layout
Can the team read the app and operate its essential controls on a narrow screen?
ArcGIS Experience Builder: With ArcGIS Experience Builder, read the app and operate its essential controls on a narrow screen.
ArcGIS StoryMaps: With ArcGIS StoryMaps, read the app and operate its essential controls on a narrow screen.
Content, controls and data remain understandable and usable.
Sharing permissions
Can the team open the published test content as an anonymous and an authorised user?
ArcGIS Experience Builder: With ArcGIS Experience Builder, open the published test content as an anonymous and an authorised user.
ArcGIS StoryMaps: With ArcGIS StoryMaps, open the published test content as an anonymous and an authorised user.
Apps and underlying layers follow the documented access policy.
Content update
Can the team change one authorised sample record and inspect the published view?
ArcGIS Experience Builder: With ArcGIS Experience Builder, change one authorised sample record and inspect the published view.
ArcGIS StoryMaps: With ArcGIS StoryMaps, change one authorised sample record and inspect the published view.
The update and ownership process is documented and repeatable.
Scope and architecture
Experience Builder suits a configurable map-based application. StoryMaps suits a narrative that explains geographic information with text and multimedia. Define whether the audience should operate an application or follow a story before choosing the authoring tool.
These applications present geographic information in different ways and can be combined. An operational dashboard, interactive web application and narrative story have different audience tasks. Confirm user types, public access, underlying layer permissions and any separately billed services.
ArcGIS Experience Builder product information ↗ · ArcGIS StoryMaps product information ↗
Cost and migration planning
For ArcGIS Experience Builder, include eligible access, data hosting, services and custom work. For ArcGIS StoryMaps, include eligible access, content creation and connected services. Define the same task, inputs, required outputs and operating environment, then confirm current terms for the actual software configuration.
Publish a copied map with test data, verify it as an anonymous visitor and an authorised user, and check its layout on a small screen. Preserve required layer access and document who owns the app, data and updates.
Questions before you choose
How should we choose between ArcGIS Experience Builder and ArcGIS StoryMaps?
Experience Builder suits a configurable map-based application. StoryMaps suits a narrative that explains geographic information with text and multimedia. Define whether the audience should operate an application or follow a story before choosing the authoring tool.
Which costs belong in the comparison?
For ArcGIS Experience Builder, include eligible access, data hosting, services and custom work. For ArcGIS StoryMaps, include eligible access, content creation and connected services. Define the same task, inputs, required outputs and operating environment, then confirm current terms for the actual software configuration.
What should we validate before a production move?
Publish a copied map with test data, verify it as an anonymous visitor and an authorised user, and check its layout on a small screen. Preserve required layer access and document who owns the app, data and updates.
Turn the comparison into your own evaluation
Use the same criteria and priorities for both products, keep unknowns unassessed and record the plan and evidence behind your ratings.
Build a ArcGIS Experience Builder vs ArcGIS StoryMaps scorecard →Keep the assumptions with the figures
Use the date, billing cycle, units and limits with each example. Check current account terms before purchasing. Unverified prices and model costs stay unpriced.
Download the buying examples as JSON ↓Share the comparison
Use these examples when discussing the shortlist with your team.