Ecommerce software

Salesforce Commerce Cloud

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01 / Overview

What is Salesforce Commerce Cloud?

Salesforce’s commerce product family for digital storefronts and connected buying experiences across B2C and B2B models, with separately scoped order-management, payment and other commerce services.

Who is Salesforce Commerce Cloud for?

Organisations that need to connect commerce journeys with customer data and can define the required Salesforce product and implementation scope.

02 / Capabilities

Salesforce Commerce Cloud features

The core capabilities to consider for your workflow.

  • B2C digital storefronts
  • B2B buying experiences
  • Merchandising and customer experiences
  • Headless commerce options
  • Connected order workflows
  • Salesforce ecosystem integration
03 / Plans & costs

Salesforce Commerce Cloud pricing

Plan availability

Paid plans / trial

Confirm the selected B2B or B2C offer, order or transaction basis, storefront scope and related services with Salesforce. Add implementation, payment-provider charges and ongoing integration work where applicable.

Calculate the cost of your quote →

Free access & evaluation

Commercial commerce services; trial or demo access does not establish a permanent free enterprise storefront.

04 / Buying checklist

Before you choose Salesforce Commerce Cloud

  • B2B, B2C, order-management, payments and other capabilities have distinct commercial arrangements; do not assume every family member is bundled.

  • Storefront development, migration, integrations and retained operations need their own implementation scope.

Prepare the purchasing brief with the commerce licence and operating-cost guide. Keep the quoted scope and your own acceptance results with the shortlist.

05 / Related software

Explore related software

06 / Questions answered

Salesforce Commerce Cloud FAQs

Is Salesforce Commerce Cloud one universal storefront package?

No. Confirm the selected B2B or B2C offer and any separately scoped order-management, payment and other services.

Does a commerce subscription include a finished ERP integration?

Not by itself. Specify the receiving system, data mapping, implementation, exception handling and ongoing maintenance.