Incident Management software

Atlassian Statuspage

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01 / Overview

What is Atlassian Statuspage?

Atlassian Statuspage communicates service status and incident updates through public, private or audience-specific pages. Page type, subscribers, components, team members and notification capabilities affect the required plan.

Who is Atlassian Statuspage for?

Teams defining how customers or internal users receive clear, maintained service-status information during incidents.

Choose who should see each status update

Define the services, components and audience before selecting a page type. The pricing comparison distinguishes public, private and audience-specific arrangements.

Compare the communication role with PagerDuty’s responder workflow. An incident-response tool and a customer status page may serve different people and need a defined handover.

02 / Capabilities

Atlassian Statuspage features

The core capabilities to consider for your workflow.

  • Service components and incident communication
  • Subscriber status-update workflows
  • Public, private and audience-specific page models
03 / Plans & costs

Atlassian Statuspage pricing

Plan availability

Free public-page plan

Choose public, private or audience-specific page scope first, then compare capacity, access, domains and notifications. Audience-specific pages use a separate volume-based pricing model.

Calculate the cost of your quote →

Free access & evaluation

The reviewed public Free plan includes 100 subscribers, 25 components, two team members and two metrics. A restricted trial page and an activated Free public page are different states.

04 / Buying checklist

Before you choose Atlassian Statuspage

  • The Free plan applies to public pages, with explicit capacity limits.

  • A public-page trial remains visible only to logged-in team members until activation.

  • Private and audience-specific pages have separate access and pricing arrangements.

Plan the message and publication state

Draft a fictional incident update, affected component and resolution message. Name the writer, approver and publication owner, then agree how a real incident will reach that workflow.

Atlassian’s trial guidance distinguishes subscriber notifications from page visibility. Confirm the activation state and intended audience before involving real subscribers.

05 / Related software

Explore related incident management tools

06 / Questions answered

Atlassian Statuspage FAQs

What does the Statuspage Free public plan include?

The reviewed offer includes 100 subscribers, 25 components, two team members and two metrics, with listed notification and API capabilities.

Is the Statuspage Free plan available for private pages?

Atlassian’s free-plan support article says the Free plan is currently available only for public pages.

Can customers view a Statuspage public-page trial?

Atlassian says trial pages are visible only to logged-in team members. Activate an appropriate plan, including Free where suitable, for public viewing.

Are audience-specific Statuspage pages priced like public pages?

No. Atlassian documents a separate volume-based model for audience-specific pages, with user, group, team-member and metric allocations.

Can trial Statuspage subscribers receive notifications even while the page is hidden?

Yes. Atlassian says subscribers added during a trial can receive status updates even though the trial page itself remains visible only to team members.