What is ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus offers service desk, asset and broader IT service-management workflows in cloud and on-premises deployments. Standard focuses on ticketing and self-service; Professional adds IT asset management; Enterprise adds broader processes such as change, projects and configuration management. Check the exact deployment and edition before treating features as included.
Who is ManageEngine ServiceDesk Plus for?
IT teams comparing an entry service desk with editions that add asset and service-management scope.
ManageEngine ServiceDesk Plus features
The core capabilities to consider for your workflow.
- Ticketing and self-service portal
- Knowledge and SLA workflows
- IT asset management by edition
- Change, projects and CMDB by edition
ManageEngine ServiceDesk Plus pricing
Free plan available
Pricing depends on technicians, edition and relevant IT asset counts. Quote the selected cloud or on-premises deployment, extra instances and add-ons; do not transfer one deployment’s rate to the other.
Calculate the cost of your quote →Free access & evaluation
Standard has a free allowance up to five technicians. The pricing FAQ permits only one instance using the free allotment; other instances are paid. Confirm deployment eligibility and optional support.
Before you choose ManageEngine ServiceDesk Plus
Cloud and on-premises editions and add-ons need separate checks.
The free Standard allowance does not include all Enterprise capabilities or a free allowance for every service instance.
Explore ManageEngine ServiceDesk Plus in more detail
Take a closer look at the decisions behind this product.
Ivanti vs ManageEngine ServiceDesk Plus
Read the articleCompare ManageEngine ServiceDesk Plus
Explore the individual profiles
ManageEngine ServiceDesk Plus FAQs
Does ManageEngine ServiceDesk Plus have a free plan?
Standard has a free allowance up to five technicians. The pricing FAQ permits only one instance using the free allotment; other instances are paid. Confirm deployment eligibility and optional support.
Who is ManageEngine ServiceDesk Plus for?
IT teams comparing an entry service desk with editions that add asset and service-management scope.
What should I compare before buying?
Check the tier that contains your essential features, confirm plan limits and compare the total quote with your own expected usage.