Forms & Surveys software

Jotform

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01 / Overview

What is Jotform?

Jotform builds online forms and collects submissions with configurable fields and conditional logic. Its monthly account usage, total retained submissions and upload space are different limits that need separate review.

Who is Jotform for?

Teams building structured data-collection forms with defined logic, submission volume and a plan for retained data.

Model the questions and the retained response

Start with the information the team needs, then decide which fields should appear for each answer. Jotform’s conditional-logic guide covers rules that change form behaviour.

Compare Typeform and Google Forms around the same question, handover and data-retention requirements.

02 / Capabilities

Jotform features

The core capabilities to consider for your workflow.

  • Online form building and submission collection
  • Conditional questions and form actions
  • Submission management and workflow connections
03 / Plans & costs

Jotform pricing

Plan availability

Free Starter plan with limits

Compare the retained plan’s monthly submissions, total storage, uploads and required workflow features. Review the account’s usage-cycle date and any separate payment or integration requirements.

Calculate the cost of your quote →

Free access & evaluation

Jotform Starter is free with up to five forms, 100 monthly submissions and 500 total submission storage under the reviewed offer. Other storage and feature limits also apply.

04 / Buying checklist

Before you choose Jotform

  • Monthly submission allowances apply across the account rather than independently to each form.

  • Deleting entries does not reclaim the monthly submission count.

  • Total submission storage and upload space are separate from monthly usage.

Check the usage period as well as the data

Prepare a fictional form with two answer paths and a sample response. Specify who receives the result, who can view it and when it should be retained or removed.

The usage guide distinguishes monthly consumption from total storage. Keep the account’s cycle date and retention plan with the volume estimate before collecting real submissions.

05 / Related software

Explore related software

06 / Questions answered

Jotform FAQs

How many monthly submissions does Jotform Starter include?

The reviewed Starter guidance lists 100 submissions per month across the account, rather than 100 independently for each form.

Does deleting Jotform submissions reset the monthly allowance?

No. Jotform says deleting and purging monthly submissions does not free their usage count. Check the monthly cycle reset date or the required plan.

Is Jotform submission storage the same as monthly submissions?

No. Monthly submissions measure entries received during the cycle; total submission storage measures entries retained. The reviewed Starter guidance lists 500 total stored submissions.

Where can I find my Jotform monthly usage reset date?

Jotform’s account-usage guide directs users to the Account Usage page for current limits and the monthly reset date.

Can Jotform show different questions based on an answer?

Yes. Its conditional-logic guide describes showing or hiding fields and other actions based on configured conditions.